Shipping policy
Shipping Policy
Shipping Times and Rates
Standard Shipping
5–8 Business Days
International Shipping
7–12 Business Days (varies by location)
Processing Time
Orders are processed within 1–2 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email containing your tracking information.
Tracking Your Order
Once your order ships, a tracking number will be emailed to you so you can monitor your shipment's progress.
Delays and Lost Packages
While we strive to ensure timely delivery, delays may occasionally occur due to weather conditions, carrier issues, customs processing, or other circumstances beyond our control.
If your order appears delayed or lost, please contact our support team at supportkaiven@gmail.com and we will assist you in resolving the issue with the shipping carrier.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information at checkout. If you notice an error in your shipping address, please contact us within 24 hours of placing your order.
Contact Information
For any shipping-related questions or concerns, please contact:
ALTITUDE ADVERTISING LLC
1553 N Milwaukee St
Boise, ID 83704
United States